

Using Conversation Attributes in the Inbox
Close a conversation
How to Integrate Slack with Web2Chat
View & Manage Lead Data
Keep Track of Conversations with Lead Tags
Help Desk Channels Explained
Share Articles to Answer Questions Faster
Snooze a Conversation in Web2Chat
Create and Manage Lead Tags
Managing Multiple Channels in Web2Chat
Macros
Add Lead Notes to Conversations
Share Help Desk Articles Directly from the Inbox
Best Practices for Customer Support in Web2Chat
Conversations FAQs
Assigning an Owner to Leads/Users in Web2Chat
Assign Conversations to Teammates in Web2Chat
Example Macros and Best Practices
Creating Custom Conversation Attributes
How and Where to Use Conversation Attributes and Tags in Web2Chat
Choosing the Right Conversation Attributes for Web2Chat
How to Block Help Desk Spam in Web2Chat