With a modern and flexible no-code design, you can align all your brand and business needs while engaging customers in-context and driving action across their journey.

Web2Chat Messenger allows you to update and style your Messenger to provide a consistent brand experience. You can customize the Messenger to match your brand’s look and feel, ensuring a seamless experience for your customers.

Web2Chat Messenger features various "spaces" that offer intuitive navigation and increased product flexibility. Here are the five new spaces you can add to your Messenger:

A redesigned Home screen that’s highly configurable and supports multiple use cases and apps.

Customization: Customize it with apps to make it easy for customers to find what they need without starting a conversation.

A dedicated space for conversation management where both inbound and outbound conversations reside.

Learn how to configure messages and control inbound conversations here.

The Tickets space makes it easy for customers to submit, view, and get updates on all of their tickets from one centralized place in the Messenger.

Enable customers to better self-serve with a more intuitive and personalized support experience.

Customers can access a full, in-context help center from anywhere in your product with the dedicated Help Space.

Learn how to configure this here.

A simple feed of News, suitable for a variety of announcement types.

Provide customers with in-context, persistent, and discoverable product, event, and company announcements directly in the Messenger.

Get started with News here.

By integrating these spaces, Web2Chat Messenger enhances user engagement, supports diverse use cases, and ensures a seamless and personalized customer experience.