Learn how to write, format and publish articles for your knowledge base or help center with Web2Chat.

Create an Article

Learn to format your article in Web2Chat to make it easy for customers to read and understand the information they need.

Format an Article

Create, organize, and publish help articles to empower your customers to find answers on their own.

Get Your First Article Live — How to Write, Format, and Share it with Your Customers

Learn how to create, organize and publish help articles with Web2Chat to let people help themselves.