Learn how to write, format and publish articles for your knowledge base or help center with Web2Chat.

Create an Article

Learn to format your article in Web2Chat to make it easy for customers to read and understand the information they need.

Format an Article

Get Your First Article Live — How to Write, Format, and Share it with Your Customers

Get the answers to frequently asked questions about Web2Chat Help Center.

Learn how the Help Center within Web2Chat works, and how you can take advantage of it to scale your customer support.

Learn how to create, organize and publish help articles with Web2Chat to let people help themselves.

Learn how to troubleshoot Custom Domain setup in Web2Chat.