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Your Workspace Settings
Your Workspace Settings

Get familiar with each of your workspace settings in Web2Chat.

Avatar of tanazmasaba06
Written by tanazmasaba06
Last updated Oct 26, 2024
Managing your workspace settings in Web2Chat is straightforward. All the primary settings for your workspace can be accessed from the Settings tab. Here’s an overview of what you can manage in your workspace and how to get started.

Accessing Your Workspace Settings

To access your workspace settings, navigate to:
  1. Settings--> General Settings in the Web2Chat dashboard.
  2. You’ll find options to manage various aspects of your workspace, detailed below.

Workspace Settings Overview

Below are the different workspace settings you will find in Web2Chat:

Workspace Name

Change the name of your workspace to match your brand or project needs. The new name will be visible to all teammates using this workspace.
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Workspace ID

Each workspace has a unique ID that you might need for certain integrations or for support inquiries.
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Workspace Avatar

Update your workspace’s avatar to reflect your branding. This helps to differentiate between multiple workspaces if you have more than one.
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Language & Timezone

Set the primary language and timezone for your workspace. Adjusting the timezone is crucial if you have time-based automations or reports.
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Delete Workspace

If you no longer need a workspace, you can delete it. This action is irreversible, so make sure to back up any necessary data before proceeding.
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Related Documentation

For detailed step-by-step instructions on how to change the name, get the Workspace ID, update the avatar, set the language and timezone, or delete your workspace, please refer to the Getting Started FAQ.

Additional Tips

  • Teammate Management: You can manage your team members, their roles, and permissions from the Teammates tab in the settings.
  • Integrations: Look into integrating your workspace with other tools for streamlined communication.
  • Notifications: Adjust notification settings for your workspace to stay updated on key events without overwhelming your inbox.
By setting up your workspace correctly, you ensure an efficient and organized experience for your team and customers.
If you need further assistance, contact our Customer Support.

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