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Customize Your Help Center Footer
Customize Your Help Center Footer

Add your logo, contact details, social media links, and footer links to create a footer that matches your brand.

Avatar of Khushhal
Written by Khushhal
Last updated Oct 20, 2024
You can easily customize the footer of your Help Center in Web2Chat to align with your brand and provide additional navigation options for your users.

How to Customize Your Footer

Follow these steps to modify your Help Center footer:
  1. Navigate to Help Center from you dashboard.
  2. Within the Help Center settings, locate and select the "Styling" tab.
  3. Scroll down to the Footer section.
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From here, you can customize your footer with the following options:
  • Logo & Subtitle: Upload your logo and add a subtitle to be displayed in the footer.
  • Layout: Choose between a simple or classic layout using the dropdown menu.
  • Social Media Links: Add links to your social media profiles.
  • Additional Links: Include links to any extra pages or resources you want to share.
  • Background Color: Change the background color of the footer to match your branding.
  • Text Colors: Adjust the text color for better visibility.

Logo and Subtitle

  1. Go to Help Center Settings--> Styling--> Footer.
  2. Upload your logo or preferred image (independent from the Header logo).
  3. Add your company slogan or contact information in the text field.
  4. Click Save and set live to apply your changes.
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Layouts

  1. Navigate to Help Center Settings--> Styling--> Footer.
  2. Choose a layout template for the footer. You can choose between Simple and Classic layouts.
  3. Click Save and set live to save your changes.
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Social Media Links

  1. Add links to your social media profiles by navigating to Help Center Settings--> Styling--> Footer.
  2. Click on the + Add Link button.
  3. Select the social profile and enter the link for it.
  4. Click Save and set live to save your changes.
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You can add up to 16 social platforms including
  • Spotify
  • Instagram
  • LinkedIn
  • Twitter/X
  • Tumblr
  • Facebook
  • Twitch
  • TikTok
  • Telegram
  • Reddit
  • Discord
  • Pinterest
  • YouTube
  • GitHub
  • VK
  • Dribbble

Manage Footer Links

  1. Navigate to Help Center Settings--> Styling--> Footer.
  2. Click on the Manage Links button.
  3. A sidebar will open on your right. Click on the Add Column button.
  4. Enter the name of your column.
  5. Click on the 'Edit' icon next to your column.
  6. Enter a label for footer link and then the URL.
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Important Notes:
  • Classic Layout: Only four columns will be visible when using the classic footer layout.
  • Simple Layout: Columns are not displayed; only the links in the first column will be shown in the center of the footer.
  • Link Limits: A maximum of 8 links can be added to a column. A column must contain at least one link to be saved. Columns without any links will be deleted when you click Save and set live.
By customizing your Help Center footer, you can create a branded, organized, and user-friendly support environment for your customers.
If you need more assistance, feel free to contact our Customer Support.

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