The Web2Chat mobile app allows you to manage customer support conversations on the go, directly from your Android or iOS device. Before using the mobile app, you must first create an account on the web version of Web2Chat. Once installed, you can sign in and access all your messages, switch between workspaces, view lead data, and respond to customers easily.
How to Install the Web2Chat Mobile App
- Download the App
- For Android Users: Open the Google Play Store on your Android device and search for Web2Chat. Tap Install to download the app.
- For iOS Users: Open the App Store on your iPhone or iPad and search for Web2Chat. Tap Get to download the app.
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- Sign In to Your Web2Chat Account
- After the app has been installed, open the Web2Chat app.
- Sign in using the same credentials you used when creating your account on the Web version of Web2Chat.Note: Before using the Web2Chat mobile app, you must have created an account on the web version of Web2Chat. If you haven't created an account yet, please refer to our guide on Sign Up For an Account on Web2Chat.
- Start Using the Web2Chat Mobile App
- Once logged in, you will have access to your workspace, where you can view all messages and customer inquiries.
- You can switch between multiple workspaces if necessary, view detailed lead data, and respond to customer messages directly from the mobile app.
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Subscribing Your Workspace for the Mobile App
The Web2Chat Mobile App allows you to access any workspace for which you already have the White Label add-on. If your workspace does not have the White Label add-on, you can still access it via the Web2Chat mobile app for only $9.99 per month.
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If you need further assistance, contact our Customer Support.