Web2Chat offers various pricing plans to cater to the needs of businesses of all sizes, from individuals looking to start with basic features to enterprises seeking advanced AI-powered capabilities. This FAQ will answer common questions about Web2Chat's pricing options and help clarify what each plan includes.
What Plans Are Available?
Web2Chat provides the following pricing plans:
- Free Plan: Offers a wide range of basic features suitable for small teams or individuals.
- Remove Branding Plan: Adds customization options for branding and priority support.
In addition to these, you can also access Aura AI Plans, which are designed for businesses that want to leverage the power of Aura AI. It comes with three tiers based on the level of usage and capabilities:
- Growth Plan
- Business Plan
- Enterprise Plan
What Features Are Included in Each Plan?
- Free Plan ($0/month): Includes essential features such as:
- Unlimited agents
- Website chat widget
- Shared inbox
- Unlimited conversations
- Unlimited conversation history
- Email integration
- Knowledge base
- News center
- Ticketing system
- Lead generation
- Workload management
- Unlimited articles and collections
- Multilingual support (45+ languages)
- Consent forms
- Custom attributes
- Teammate management
- Remove Branding Plan ($29/month): Offers all Free Plan features, plus:
- Custom domain for the help center
- Custom domain for the news center
- Removal of Web2Chat branding
- Customizable email domain
- Priority support
- 99% uptime guarantee
What Are the Aura AI Pricing Options?
For access to Aura AI, Web2Chat offers three distinct plans based on usage requirements:
- Growth Plan ($19/month):
- All features in the Free Plan
- 2,000 message credits per month
- Up to 11 million characters per chatbot
- Up to 200 training web pages
- 10 file uploads
- Business Plan ($49/month):
- All features in the Free Plan
- 5,000 message credits per month
- Up to 2,000 training web pages
- 100 file uploads
- Enterprise Plan ($99/month)
- All features in the Free Plan
- 10,000 message credits per month
- Up to 10,000 training web pages
- 500 file uploads
Can I Upgrade or Downgrade My Plan?
Yes, you can switch between plans at any time directly from your Web2Chat account. Upgrading or downgrading your subscription will take effect in the next billing cycle.
Is There a Free Plan Available?
Yes, Web2Chat offers a Free Plan that provides a comprehensive range of features with no monthly cost. It's perfect for small teams or individuals who want to explore the platform's capabilities.
What Happens If I Exceed the Message Credits in My Aura AI Plan?
If you use up all your monthly message credits, you can purchase additional credits as needed or upgrade to a higher plan to accommodate increased usage.
How Does Billing Work?
Billing for paid plans is on a monthly basis. You can choose to pay for the Remove Branding or Aura AI plans according to your needs.
Are There Additional Costs for Custom Integrations?
Custom integrations may incur additional costs depending on the specific requirements. For more details, please contact the Web2Chat sales team.
What Payment Methods Are Accepted?
Web2Chat accepts major credit cards for payment. For Enterprise Plan users, custom payment arrangements can be made.
Web2Chat provides flexible and scalable pricing options to meet diverse business needs. Each plan is designed to offer valuable features and capabilities to help you achieve your goals. For more details, visit the Web2Chat pricing page.
If you need further assistance, contact our Customer Support.