Canceling a subscription in Web2Chat is simple and can be done directly from your dashboard. Follow these steps to cancel any add-ons or subscription plans you no longer need.
How to Cancel Subscription in Web2Chat
- Log in to your Web2Chat dashboard.
- Navigate to Billing on the left sidebar.
- Click on Add-ons within the Billing section to view your current subscriptions.
- Click Cancel to initiate the cancellation process.
A popup confirmation will appear, asking you to confirm the cancellation and explaining what changes will occur if you cancel the subscription. Read through this carefully.
Warning: Cancelling will revert each workspace to the original settings, affecting the overall branding experience provided to your visitors.
If you wish to proceed with cancelling, click on the Confirm subscription button to finalize your cancellation request.
If you need further assistance, contact our Customer Support.