Aura AI, an advanced conversational agent offered by Web2Chat, enhances customer interactions by providing intelligent and automated support. When activated for live chat, Aura Agent can assist with common customer queries, guide users through troubleshooting, or hand off complex issues to human agents seamlessly. This guide will walk you through enabling Aura for live chat.

Follow the steps below to enable Aura for live chat:

Once Aura is enabled, you can train the AI, customize its responses, and configure what actions it should take based on specific customer interactions or triggers. For more information, explore our knowledge base articles: